privacy policy

Privacy Policy for Brookwood Realty

1. Introduction

Brookwood Realty (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.brookwoodrealty.com.au), use our services, or otherwise engage with us. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We may collect and process the following information about you:

Personal Information: Name, email address, phone number, and other contact details.

Property Information: Details of properties you own, rent, or are interested in buying or selling.

Transaction Information: Information related to the sale or purchase of property, including contracts, offers, and payment details.

Usage Data: Information about your interactions with our website, including IP address, browser type, and browsing patterns.

Marketing Data: Preferences for receiving marketing communications from us.

3. How We Use Your Information

We may use the information we collect for the following purposes:

Providing Services: To provide real estate services, including listing properties, facilitating property transactions, and providing customer support.

Communication: To contact you regarding enquiries, transactions, or services you have requested.

Marketing: To send you promotional materials and other communications about our services that we believe may be of interest to you.

Compliance: To comply with legal obligations and regulations.

4. How We Share Your Information

We may share your information with third parties under the following circumstances:

Service Providers: We may share your information with third-party vendors, service providers, or contractors who perform services on our behalf, such as marketing, IT support, and payment processing.

Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

Business Transfers: If we sell or transfer all or a portion of our business or assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices

You have the right to:

Access: Request access to the personal information we hold about you.

Correction: Request correction of any inaccuracies in your personal information.

Deletion: Request deletion of your personal information, subject to certain legal obligations.

Opt-Out: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Brookwood Realty

2/1 Mundaring Weir Road, Mundaring, WA, 6073

Phone: (08) 9295 3222

Email: customerservice@brookwoodrealty.com.au